Overview
Adibug Pest Control ("Adibug," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect when you use adibug.com or our services, how we use it, and the choices you have. By using our website or booking a service, you agree to this policy.
Information we collect
We collect information you provide directly, including your name, phone number, email address, service address, property type, the pest or service you are interested in, appointment preferences, and any notes or photos you choose to share when you book a service, request an inspection, submit the referral or contact form, or communicate with us.
We also automatically collect limited technical information when you visit the site, such as your IP address, browser type, device information, pages viewed, and referring website, through cookies and analytics tools.
How we use your information
We use your information to schedule, provide, and manage pest control services; confirm appointments and send reminders and updates; respond to your questions; process referrals and any rewards; improve our website and services; send service-related and, where permitted, marketing communications; and comply with legal obligations. We do not sell your personal information.
Text messages and consent
If you opt in during booking or by contacting us, we may send service-related text messages such as appointment confirmations, reminders, and follow-ups, and occasional offers. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for help. Opting out of texts will not affect your ability to receive service by phone or email.
Cookies and analytics
We use cookies and similar technologies, including analytics services such as Google Analytics and advertising pixels, to understand how visitors use the site and to improve performance and marketing. You can control cookies through your browser settings, though disabling them may affect some site features.
How we share information
We share information only as needed to run our business: with trusted service providers who help us operate, such as our scheduling, customer communication, payment processing, and analytics partners; when required by law or to protect our rights and the safety of others; and in connection with a business transfer. These providers may use your information only to perform services for us.
Data retention
We keep your information for as long as needed to provide services, maintain records, and meet legal, accounting, or reporting requirements, after which we securely delete or anonymize it.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your rights and choices
You may request to access, correct, update, or delete your personal information, opt out of marketing communications, or ask questions about this policy by contacting us using the details below. We will respond in accordance with applicable law.
Children's privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
Third-party links
Our site may link to third-party websites, such as our social media pages. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent version, and changes take effect when posted.
Contact us
Questions about this policy or your information? Contact Adibug Pest Control at support@adibug.com or (757) 600-0575.
This policy is provided for general informational purposes and does not constitute legal advice. You may wish to have it reviewed by an attorney for your specific circumstances.